Certification "Travel for All

In order to provide every visitor with advice in a pleasant atmosphere, our Service Centre is barrier-free for people with impaired mobility, and partially barrier-free for wheelchair users. The entrance door is at least 90 cm wide, threshold-free and opens automatically. The entire entrance area has no steps and contrasts visually with the surroundings. The route into the service area has a slope of 10% and is five metres long. Anyone who cannot manage the ramp on their own can use the bell at the bottom left at the entrance to request assistance from a Service Centre employee.

The service area has a lowered counter area which is 75 cm high at its lowest point in order to make it easier to access by wheelchair users, and there is also an induction loop for the hard of hearing.

Inductive hearing loop in the Service Centre.

Our Service Centre has been certified with the "Travel for All" award.

Clara Abelmann (l.), City & Tourism Management, and Melanie Kinter (r.), Head of ServiceCenter & Ticketing, welcome Ms. Runte and Mr. Solz from the Gütersloh Advisory Council for the Disabled to the ServiceCenter.

You can find more information about the "Travel for All" certification viewed here.